In hospitality industry performance of employees is a major concern because of the desired goal through input relationship and social aspirations. The purpose of this the study was to examine ...

Sustainability has become an important concept in relation to tourism planning and development. Stakeholder theory and Participatory and Empowerment model were used to underpin the study. Therefore the purpose ...

Employee turnover is a common problem in the hospitality industry and it is not country specific. It accounts for employee turnover of between 60% and 300% annually. The main purpose of this study was to determine the ...

Studies relating to the contextual factors that affect the relationship between motivations and compliance have been overlooked. Therefore, this current study approaches this literature gap by establishing whether ...

Sustainable tourism is key in any destination because it improves and gives chances for continuity in tourism development. However, poor road networks, decrease in number of tourists in some of the destinations coupled ...

In reaction to technology advancements, many firms have reoriented themselves in order to draw in and keep clients as well as maintain sustainability. Companies who don't use social media to engage with customers lose ...

Service delivery in star-rated hotels is a complex process that demands meticulous attention to detail, customer-centricity and operational efficiency. This study evaluated the effect of automated check-in systems on ...

The performance of firms, particularly in the hospitality sector like hotels, is critical. It encompasses various dimensions including efficiency, effectiveness, profitability and growth. The hotel sector is a major ...