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EFFECT OF KNOWLEDGE IN FOOD CHOICE ON CUSTOMER SATISFACTION IN RESTAURANTS WITHIN ELDORET CENTRAL BUSINESS DISTRICT, KENYA
(University of Eldoret, 2018)
Social psychology enhances customer satisfaction and positively moderates the relationship between food menu and customer satisfaction .Though satisfaction has been widely studied, little is still known about satisfaction ...
MODERATING ROLE OF SOCIAL FACTORS ON THE EFFECT OF INTEGRATED MARKETING COMMUNICATION ON PERFORMANCE OF FAST FOOD RESTAURANTS IN NAIROBI CENTRAL BUSINESS DISTRICT, KENYA
(University of Eldoret, 2018)
Universally, Integrated Marketing Communication (IMC) plays a pivotal role in providing adequate intrinsic information which impacts on consumer satisfaction which leads to overall performance of fast food restaurants. In ...
EFFECT OF CURRICULUM COMPONENTS ON QUALITY OF FOOD AND BEVERAGE TRAINING IN TECHNICAL AND VOCATIONAL EDUCATION AND TRAINING INSTITUTIONS IN WESTERN REGION, KENYA
(University of Eldoret, 2019)
The graduates from Technical and Vocational Education and Training Institutions (TVET), are not always absorbed into the hospitality industry. This study sought to establish the effects of curriculum components on quality ...
INFLUENCE OF EMPLOYEE MOTIVATION ON PERFORMANCE IN THE CATERING AND HOSTELS DEPARTMENT, UNIVERSITY OF ELDORET.
(University of Eldoret, 2013)
The purpose of the study was to determine the influence of motivation on workers’
performance in the Catering and Hostels departments in the University of Eldoret. The
study was guided by the following objectives; to ...
INFLUENCE OF EMPLOYEE MOTIVATION ON PERFORMANCE IN THE CATERING AND HOSTELS DEPARTMENT, UNIVERSITY OF ELDORET
(University of Eldoret, 2013)
The purpose of the study was to determine the influence of motivation on workers’
performance in the Catering and Hostels departments in the University of Eldoret. The
study was guided by the following objectives; to ...
EFFECTS OF PREVENTIVE MAINTENANCE OF ASSETS ON QUALITY OF PRODUCTION AND SERVICE DELIVERY IN SELECTED HOTELS IN KENYA
(University of Eldoret, 2014)
The hospitality industry in Kenya is regulated by the central government and all hotels are categorized into five classifications (1-Star to 5-Star). The classification and ranking of hotels reflect the operational ...
Effect of Time-Based Conflict on Employee Productivity: Does Altruism Matter? A Reflection from star-rated Hotels in Kenya
(African Journal of Education, Science and Technology, 2022-06-01)
The current study sought to assess the influence of altruism on the relationship between
time-based conflict and employee productivity in star-rated hotels in Nairobi-Kenya. The
study adopted explanatory design. A total ...
Perceptions Towards the Influence of Curriculum on the Quality of Training in Hospitality Management; A Case of University of Eldoret and Kenya Utalii College, Kenya
(2022-06)
Every graduate hope to secure a job after school, but this is not usually the case as
recently, employers are now considering a lot of factors before hiring. Studies have
shown that employers prefer hospitality graduates ...
Economic Impacts of Covid-19 in Kenya: An Assessment of Hospitality and Lodging Sectors in Tranzoia and Nandi Counties
(African Journal of Education, Science and Technology, 2022)
The hospitality industry is one of the most vital economies to Kenya. However, the rapidly
evolving global Covid-19 epidemic has challenged this sensitive industry with unforeseen
circumstances. Therefore, the objective ...
PERCEPTIONS TOWARDS THE QUALITY OF TRAINING IN HOSPITALITY MANAGEMENT: A COMPARATIVE STUDY OF THE UNIVERSITY OF ELDORET AND KENYA UTALII COLLEGE, KENYA
(University of Eldoret, 2022-10)
Every graduate is always hopeful of being employed after school.However this has not been the case in the recent years. Employers are now keen on various factors before hiring employees. Studies have shown that there is a ...