Utafutaji Theses & Desertations kwa Mwandishi "18d08d93-cdcf-4961-b22b-09284232ad2c"
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EFFECT OF ISO 9001:2008 STANDARD CERTIFICATIONS ON SUSTAINABLE PERFORMANCE OF KENYAN PUBLIC UNIVERSITIES
KANDIE, CHRISTINE J. (University of Eldoret, 2019)The implementation of International Standards for Organizations (ISO) is likely to benefit educational institutions through enhancing service delivery and improving performance. Most of the public universities in Kenya are ...