UtafutajiDepartment of Hotel and Hospitality Kwa Somo "OF PREVENTIVE MAINTENANCE OF ASSETS ,OF PRODUCTION AND SERVICE DELIVERY IN SELECTED HOTELS"
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EFFECTS OF PREVENTIVE MAINTENANCE OF ASSETS ON QUALITY OF PRODUCTION AND SERVICE DELIVERY IN SELECTED HOTELS IN KENYA
(University of Eldoret, 2014)The hospitality industry in Kenya is regulated by the central government and all hotels are categorized into five classifications (1-Star to 5-Star). The classification and ranking of hotels reflect the operational ...