THE EFFECT OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON EMPLOYEE PRODUCTIVITY IN STAR RATED HOTELS IN KENYA

Barsulai, Stella. C. ; Makopondo, Richard ; Fwaya, Erick (2019)
xmlui.dri2xhtml.METS-1.0.item-type
Article

This study aimed atassessingorganizational citizenship behavior on employee productivity in star-rated hotels in Kenya.The target population was 4725employees, and the sample size was 214 employees. Explanatory design was employed. Stratified sampling was used to select departments, and simple random sampling to select respondents. Structured questionnaires were used to collect data, which was analyzed using Bias corrected Bootstrapping method, of Structural Equation modeling. The study established a significant effect of organizational citizenship behavior on employee productivity

Mpiga chapa
European Journal of Hospitality and Tourism Research
Collections:

Preview

Jina:
Barsulai Stella.pdf



Files in this item

Thumbnail
Thumbnail

The following license files are associated with this item:

Attribution-NonCommercial-NoDerivs 3.0 United States
Except where otherwise noted, this item's license is described as Attribution-NonCommercial-NoDerivs 3.0 United States